Aspira - Internal Processes
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      ASTRA/Campground Manager Support Phone Messages

      Phones messages currently loaded on the Avaya phone system for ASTRA/Campground Manager Support. Holiday closure dates need to be updated each year.

      Main Inbound  

      Thank you for Astra Campground Manager Software.

      Our hours of support are Monday thru Friday 9am – 5pm Eastern Standard Time.

      For Tech Support press 1

      For Sales press 3

      Thank you

       

      Holiday

      Thank you for Astra Campground Manager Software.

      Please note our sales and support offices for Campground Manager, ASTRA and bookyoursite.com are closed today for the holiday.

      After Hour emergency support is available until 7pm Eastern Standard Time Monday thru Friday and from 9am until 1pm Eastern Standard Time Saturday and Sunday.

      For emergencies only, please press 4

      If this is not an emergency please call back the next business day.

       

      Closed Message

      Thank you for calling Astra Campground Manager Software.

      If you are calling Monday thru Friday and after 5pm Eastern Standard Time, our office is currently closed. 

      After Hour emergency support is available until 7pm Eastern Standard Time Monday thru Friday and from 9am until 1pm Eastern Standard Time Saturday and Sunday.

      For emergencies only, please press 4

      If this is not an emergency please press 0 to leave a message and we will return your call the next business day.  Thank you!

       

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      Current holidays loaded for 2022 thru Oct 2022.    Must submit holiday dates to Allen.Huang@aspiraconnect.com to update.  Current process is submitting a year in advance.