This article is an active document that is used while Kaitey + team is working on revamping the Firefly knowledgebase.
Meeting Date: 5.22.2024
Attendees: Krystal, Leeza, Jen, Kaitey
Agenda Items:
- Categories and Subcategories
- Pulling the switch on the KB front page categories for now, and updating the layout as we go
Meeting Date: 5.15.2024
Attendees: Krystal, Leeza, Jen, Kaitey
Referenced Document: Word Doc Link
Agenda Items:
- Review Project and Process Moving Forward
Homework for group:
- Come up with "like it" and "loathe it" of the KB examples given keeping in mind what our customers would find most helpful.
- Provide feedback on various layouts
- Provide feedback on categories
Next Steps:
(Kaitey) to work on layouts for Firefly, and categories to present to the team
(Team) to send any additional ideas that come up on categories or layouts over this week