In order to future-proof our Hubspot ticketing system, let's lay out what each of the workflows means so future edits are that much easier.
Workflow Name(s):
- "CS- Firefly- Waiting on customer reminder (updated)"
- "Astra - Waiting on Customer - reminder email (updated)"
- "CS - Firefly- Waiting on customer reminder (Success) (updated))"
Visual Summary of what this means: