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  3. ASTRA - Frequently Asked Questions

Will I need training?

As part of your software purchase we provide a two-hour online training session with you and your staff to help you get started. Our trainer will connect over the internet to your office computer and take you through the basics to help you get started.

All new customers are automatically enrolled in our support program—giving you access to all the training videos available on our Support page.

There’s also a good online manual to refer to but if all else fails, you can call our support staff toll free to ask specific questions.

We do offer on-site training if you would like one of our technicians to train at your park. We also offer training at our facility. Please check the Quick Quote section for additional training pricing.