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  3. ASTRA - Frequently Asked Questions

Why is there a charge for Tech Support?

Our Support program fees include much more than technical support. We have the largest and most knowledgeable support staff in the industry, as well as a team of programmers working alongside the support team to ensure Astra meets your needs today and tomorrow.

For over 20 years we have been building and improving our software in response to our customers suggestions and requests. As a result we have delivered many enhancements over the years including our integrated online booking system BookYourSite.com™ (BYS).

All support program subscribers get a free webpage on the BYS website and iPhone/Android app, as well as free updates to Astra as they are released.